TY - BOOK AU - Nair, Chenicheri Sid. AU - Mertova, Patricie. TI - Student feedback: the cornerstone to an effective quality assurance system in higher education SN - 978-1-84334-573-2 U1 - 378.107 NAI CY - U.K KW - Total quality management in higher education KW - Student participation in administration KW - Education, Higher -- Evaluation N1 - Includes bibliographical references and index.; EDU506 Assessment and Feedback in Higher Education (PGDE) ER -