TY - BOOK AU - Hargie,Owen TI - Skilled interpersonal communication: research, theory and practice SN - 9781138823778 (pbk.) U1 - 153.6 23 PY - 2017/// CY - London ; New York : PB - Routledge, Taylor & Francis Group KW - Interpersonal communication N1 - Includes bibliographical references (pages 483-609) and index ER -