TY  - BOOK
AU  - Gallop,Les
AU  - Hafford-Letchfield,Trish
TI  - How to become a better manager in social work and social care: essential skills for managing care 
T2  - Essential skills for social work and social care managers
SN  - 9781849052061 (alk. paper)
AV  - HV40.54 .G35 2012
U1  - 361.0068  23
PY  - 2012///
CY  - London, Philadelphia
PB  - Jessica Kingsley Publishers
KW  - Social workers
KW  - Supervision of
KW  - Social work administration
KW  - Social service
N1  - Includes bibliographical references (p. 223-231) and index; Becoming and being an effective manager: essential skills and more -- Managing yourself and managing others: never enough time in the day -- Everything's changed but what's different? Skills for managing change -- Recruiting and selection: getting the right colleagues and striving towards happiness -- Managing meetings: being a smooth operator -- Skills in collaboration and networking: building up successful partnerships for service user involvement -- What about the tricky bits? Skilful negotiation and conflict management -- Effective mentoring and coaching: skills in developing others
ER  -