000			00795cam a2200253 a 4500
001			2105431
003			OSt
005			20220209051245.0
008			960212s1996 nyua b 001 0 eng
020			_a0-471-13416-3
040			_csce
082	0	0	_a658.8 BUR _220
100	1		_aBurkan, Wayne C.
245	1	0	_aWide-angle vision : _bbeat your competition by focusing on fringe competitors, lost customers, and rogue employees / _cWayne C. Burkan.
260			_aNew York : _bJohn Wiley & Sons, _cc1996.
300			_axi, 275 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references (p 262-267) and index.
541			_eD 191 & D 192
562			_e2 copies
650		0	_aConsumer satisfaction.
650		0	_aCompetition.
650		0	_aEmployee selection.
942			_2ddc _cBK
999			_c12552 _d12552