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001 978-3-662-56509-4
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020 _a9783662565094
_9978-3-662-56509-4
024 7 _a10.1007/978-3-662-56509-4
_2doi
050 4 _aQA76.76.A65
050 4 _aTA345-345.5
072 7 _aJPP
_2bicssc
072 7 _aCOM018000
_2bisacsh
072 7 _aJPP
_2thema
072 7 _aUB
_2thema
082 0 4 _a004
_223
100 1 _aDumas, Marlon.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
245 1 0 _aFundamentals of Business Process Management
_h[electronic resource] /
_cby Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers.
250 _a2nd ed. 2018.
264 1 _aBerlin, Heidelberg :
_bSpringer Berlin Heidelberg :
_bImprint: Springer,
_c2018.
300 _aXXXII, 527 p. 199 illus., 22 illus. in color.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
505 0 _a1 Introduction to Business Process Management -- 2 Process Identification -- 3 Essential Process Modeling -- 4 Advanced Process Modeling -- 5 Process Discovery -- 6 Qualitative Process Analysis -- 7 Quantitative Process Analysis -- 8 Process Redesign -- 9 Process-Aware Information Systems -- 10 Process Implementation with Executable Models -- 11 Process Monitoring -- 12 BPM as an Enterprise Capability.
520 _aThis textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.
650 0 _aApplication software.
650 0 _aManagement information systems.
650 0 _aIndustrial management.
650 0 _aSoftware engineering.
650 1 4 _aComputer Appl. in Administrative Data Processing.
_0http://scigraph.springernature.com/things/product-market-codes/I2301X
650 2 4 _aBusiness Process Management.
_0http://scigraph.springernature.com/things/product-market-codes/522020
650 2 4 _aInformation Systems Applications (incl. Internet).
_0http://scigraph.springernature.com/things/product-market-codes/I18040
650 2 4 _aSoftware Engineering.
_0http://scigraph.springernature.com/things/product-market-codes/I14029
700 1 _aLa Rosa, Marcello.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
700 1 _aMendling, Jan.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
700 1 _aReijers, Hajo A.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9783662565087
776 0 8 _iPrinted edition:
_z9783662565100
776 0 8 _iPrinted edition:
_z9783662585856
856 4 0 _uhttps://doi.org/10.1007/978-3-662-56509-4
912 _aZDB-2-SCS
999 _c17973
_d17973
942 _cebook